Enter the email associated with your membership at checkout, and your free shipping and 10% off discount will automatically be applied! Please contact shop@nhm.org if you experience any issues.

As soon as your order is placed, you will receive a confirmation email. This is our way of letting you know that we got your order! Please allow approximately 1-3 business days for a follow up shipping confirmation email containing your tracking number. These tracking numbers are generated as soon as your package is ready to ship. If you do not receive an email with your tracking number, feel free to contact shop@nhm.org at any time.

No, the online shop for the Natural History Museum of Los Angeles County and La Brea Tar Pits do not offer gift certificates at this time. If you'd like to gift a donation or museum membership instead, please click here.

We do not offer expedited orders outside of the offerings at checkout at this time. If you have questions about fulfillment timeline, please reach out to shop@nhm.org